Loyalty program solution

Leveraging the potential of a coalition loyalty program, you can work together with multiple merchants seamlessly. Novus Loyalty is a tailor-made interactive loyalty program software that provides strategies, technologies, and expertise to discover deeper Insights. It helps your company anticipate and solve any challenges your business faces by driving flexible loyalty solutions.

Our software can be easily customized to your business needs and is deployed in weeks. As simple or complex as you want. Our feature-rich loyalty solutions help you differentiate and extend your offerings in highly dynamic markets.

Get total power in your hands to define loyalty schemes and earning rules. Optimize the loyalty program seamlessly to meet your growth objectives. Keep a track on customer engagement activities. You can segment customers based on prime factors, like purchase history, profile qualities, or custom events that represent customer behavior. With the right technology and segmentation, you can dive deep into the behavioral and lifestyle analysis to deliver targeted communications across relevant touchpoints.

Maximize customer engagement, retention and revenue with a modern, degree customized customer loyalty rewards program. Once the loyalty solution is integr ated, you can keep the data servers within the organization and manage them internally. It is a cost-effective option, and you will have an external team of experts who manage your platform for you. Our loyalty program for banks and financial institutions to reach new audiences and build more profitable customer relationships.

Increase revenue and enhance satisfaction while delivering addictive customer experiences to delight any palate. Transform your FMCG marketing with our leading loyalty software solutions. Track and analyze customer behavior in real-time to achieve desirable results. Talk to experts and see how Clavax can help you achieve enhanced ROI by implementing loyalty programs.

Book a free demo with our loyalty analysts and find out how you could use a loyalty program to drive customer engagement. Loyalty Programs, Structured to Customer Retention. Rewards and Points. Our Solutions Every Loyalty Solution is designed to suit all your business needs. Employee Loyalty Employee Loyalty Motivate your employees and retain your best performers with streamlined and well-crafted employee recognition programs.

Referral Loyalty Referral Loyalty Make use of a tailored referral loyalty program to reward your loyal customers with attractive schemes. Customer Loyalty Customer Loyalty A simplified customer loyalty program with advanced functionalities helps you engage your customers in real-time.

Gift Card Loyalty Gift Card Loyalty Building a customized loyalty program helps you reward your customers with smart gift card solutions. Channel Engagement Channel Engagement A reliable channel partner loyalty program enables you to build a long-term relationship with your partners for better results.

Coalition Loyalty Coalition Loyalty Leveraging the potential of a coalition loyalty program, you can work together with multiple merchants seamlessly. Explore Solutions. The most common example of a paid loyalty program is Amazon Prime. While it seems like a hard model to mimic, paid loyalty can suit many different business models. The idea behind a value-based loyalty program is to connect with customers on a deeper level.

It involves donating a percentage of purchases to charity or welfare programs. But it holds a special place for them, as the rewards are used to benefit society. Brands often create a hybrid loyalty program using this model. For example, Sephora lets members donate their reward points to the National Black Justice Coalition. Not sure where to start? Ask customers what they want from a rewards program. You can easily run a survey or poll with your customer base to find out.

Then create a rewards program accordingly. Here are our 7 picks for the most innovative customer loyalty programs and what you can learn from each. This will give you some customer loyalty program ideas to start your own today. Designer Shoe Warehouse or DSW has long run a traditional VIP loyalty program that rewards customers with points for each purchase and includes tiers of rewards that customers can unlock as they spend more. The danger when rewards become automatic is that customers forget about the program.

DSW needed a way to keep customers engaged with their program and remind them where they stood and what they could earn by spending more at DSW stores. In early , DSW launched an email campaign aimed at reminding customers about their program. The campaign consisted of a personalized email detailing:. What made the campaign so successful was the level of personalization. Customers earn rewards for each purchase based on a traditional point system.

The innovative part is that members can choose how to use their reward points. Beauty Insider members can redeem their rewards points for things like gift cards and discounts, helping to offset purchase prices without devaluing the products.

Loyalty members can also redeem points for more exclusive things, like limited edition products or in-store beauty tutorials. Giving loyalty members the flexibility to choose enables Sephora to offer customers the deals and products they really want without cheapening the perceived value of their products. Running the program through the app makes it radically easy for customers—no punch card to forget or lose, no sign-in required. Centralizing customer transactions this way creates a goldmine of data on customer preferences and behavior.

Go-to drink orders, customer lifetime value , frequently visited locations, seasonal favorites—by shepherding customers toward its app, Starbucks can gather information on all of these habits and more, empowering the brand to offer more relevant perks and communication to its customers. If a loyalty app is doable for your store, it can be a great way to collect and centralize customer data. Otherwise, a capable point-of-sale system can help you collect most of the same information.

Amazon deals with heavy competition from other retailers like Walmart. You can find most of the products on Amazon elsewhere, too. Prime is how it differentiates itself and convinces customers to buy products through Amazon exclusively.

And it works—Prime members spend an average of four times more than other Amazon customers. For retailers in similar industries where products and price points are very similar across competitors, your loyalty program can become a differentiator and competitive advantage. Think of wholesale clubs like Costco. Give customers a reason to shop exclusively with you by offering value in addition to your products and service. By charging a membership fee, you can give yourself some wiggle room to offer truly valuable perks.

An upfront investment also encourages consumers to validate their purchase by spending more with you. Customers earn points with the XPLR Pass program in the traditional way on every purchase, and in some unique ways, like attending The North Face events, checking in at certain locations, and downloading The North Face app.

When it comes time to redeem rewards, customers can use points toward unique travel experiences, like a mountain climbing adventure in Nepal. Consumers, we can be pretty cynical about brands and marketing initiatives. They know the end goal is always to convince them to buy more products and spend more money.

At the end of the day, the best loyalty programs keep its sights on the customer—driving real value that actually speaks to the power of loyal customers and their effect on a business. This one is a little different, but there are few brands with a more fanatical and loyal following than Apple.

Sometimes, the most innovative loyalty program is no loyalty program at all. Not every retailer can build a loyal and dedicated customer base—the way Apple has—without offering rewards and incentives. But retailers selling truly unique products can. By hooking new customers with your product itself, creating an amazing customer experience, and offering those benefits with every single purchase, you can eliminate the need for a traditional loyalty program altogether.

This checklist is a summary of their findings, created to help business owners understand what essential aspects of their online store experience creates trust among customers, along with the trust-busting mistakes to avoid. We'll also send you updates on new educational guides and success stories from the Shopify newsletter. We hate SPAM and promise to keep your email address safe.

Get started. Every business today is competing for customer trust. Rather than spending your time finding new customers, you can start a loyalty program to grow the relationship with your existing ones. Establish customer loyalty from day one by ensuring that customer experience is taken into consideration for every customer touch point. This includes touch points before, during, and after purchase. Even if you don't create a loyalty program from the get-go, you can always ensure that each customer has a positive customer experience.

If you have a Shopify store, creating a loyalty rewards program is easy. For example, with an app like Smile , you can create rewards points and referral programs that engage customers in your store. Customers will also have their own rewards portal on their phones, so they can manage their account, earn rewards, and redeem points anywhere.

While the low-key punch card has its place for some businesses, a truly innovative approach to customer loyalty programs can create huge value for retailers. Get free online marketing tips and resources delivered directly to your inbox.